Refund policy

At Caméla, we take pride in the quality and integrity of our professional haircare products. Due to the nature of our formulations and for health and safety reasons, all sales are final. We do not accept returns, exchanges, or issue refunds once an order has been placed.

If you receive a damaged or incorrect item, please contact our customer care team within 7 days of delivery at support@camelapro.com with your order number and a photo of the issue so we can assist you promptly.

Thank you for understanding and supporting our commitment to providing safe, high-quality products.